Complete guide to Grain

Getting started

Go to grain.com and connect your Google Calendar or Microsoft Outlook so Grain automatically joins your scheduled meetings as another participant, recording, transcribing, and summarizing the conversation. For one-off meetings that aren't scheduled, click "+ New" and choose "Desktop Capture" to start recording on the fly. After the call, review the generated summary using customizable templates and create shareable video clips of the most important moments.

Use cases

Shareable video clips of key moments
Create video snippets from the transcript or notes to use in training libraries, customer testimonials, or team recaps — its most distinctive feature.
Summaries with customizable templates
Generate meeting summaries using predefined or custom-built templates, depending on the type of call.
Automatic tracking of tasks and owners
Automatically identify agreed-upon tasks and who owns each one, without manual note-taking.
AI-generated follow-up emails
Generate follow-up email drafts from the meeting content, ready to review and send.

Advanced setup

  1. Configurable auto-recording
    You can set which meetings Grain records automatically based on your own rules, instead of recording everything on your calendar.
  2. Desktop Capture
    Lets you record ad-hoc meetings that weren't scheduled on your calendar, starting the capture manually from the app.
  3. Organization into playlists and stories
    Generated video clips can be grouped into playlists or themed stories, useful for training libraries or customer success stories.

Tips

  • Adjust the auto-recording rules so Grain only captures relevant meetings, avoiding unnecessary clutter in your recording library.
  • Use shareable video clips to build an internal training library from real meetings, not just for meeting minutes.
  • Use Desktop Capture for in-person meetings or off-calendar calls that you also want to document.
  • Review and edit the AI-generated follow-up emails before sending them — they're a good draft but don't always capture the exact tone you want.

FAQ

Does Grain charge per minute recorded?
No, all paid plans include unlimited recordings, unlike other tools that charge per minute.
What sets it apart from other notetakers?
Its most distinctive feature is creating shareable video clips from meetings that can be organized into playlists, not just generating summary text.
Does it sync with the CRM automatically?
Yes, it syncs notes directly with contact and deal records in your CRM.
Based on Researched on grain.com and support.grain.com/en/articles/10100482-how-grain-records-your-meetings (August 2026).